Positive reviews: 25/26
Accepted orders: 94/99
12 open listings
No followed people
Reviews
Everything went smoothly, the provider was really kind and helpful. I recommend it fully. Trustworthy as well.
Hello, the handover of the car went smoothly and without any problems. And now to the technical condition of the rented Fiat Sedici 4x4. The cigarette lighter did not work, which is a big problem for tourists who need to charge the navigation system during their trip around Albania! Another issue was a great gasoline leak from the fuel hose connection to the tank .... gasoline flowed out along the rear axle onto the ground and an intense odor could be felt in the interior of the car while driving. Another defect was the lack of engine oil .... on the control line it was well below the minimum and the engine was in danger of seizing! I bought a liter of 5W-30 engine oil (12 euros) and after pouring it in, the level was finally right in the middle between the lines. The front axle and its mounting creaked a lot even when driving over a small bump on the asphalt road .... i.e. the upper mounting of the front shock absorbers is worn out!!!
Despite these defects, we successfully drove through Albania with the car and handed over the car in Tirana at the airport.
Dear Sir,
We’re sorry to hear about your dissatisfaction, and we truly appreciate all feedback, whether positive or negative. However, we would like to kindly clarify a few points regarding your concerns.
You are the only customer so far to express a negative opinion about our vehicles. The cigarette lighter was fully functional at the time the car was handed over to you.
Regarding the fuel, everything appeared to be in order when the car was returned. We take pride in responding to all our customers promptly and efficiently. As we explained to you, the small fuel leakage you noticed was due to the tank being completely full — something you were aware of. If there had been a crack or another serious issue, the car would have lost all its fuel, which clearly did not occur.
Lastly, concerning the oil, we were never informed of any problem related to it during our phone conversations. Had we been made aware, we would have addressed it immediately. BEST REGARGS ; AUTO XAKA
Vše, proběhlo hladce. Paní hned odpovídala a ráda vždy pomohla. Můžu jen doporučit.
Everything was ok.
Everything perfect! Thank you
All went well. Communication was clear and quick. Service was absolutely ok. The car was as offered and agreed on. Thanks.
Everything went well, thank you guys!
Tout c'est bien passé.
La voiture était parfait.
Très professionnel
Everything was perfect. Thanks again for everything.
Everything went smoothly. Zero problems
Everything went great, the owner was very kind and super helpful when I needed assistance with the car. Many thanks to you again!
Easy and flexible communication. Great price and a relatively stable car (BMW). Thanks!
Everything was fine
The Volvo was great! well maintained and clean.
I passed the border with no problems. I suggest Edoard Xakaa! He is so great!
very good, nice communitacion
The car was perfect. We didn’t have any problems
Great service, everything went well. Thank you
All fine.
The car was perfect.
Xakaa very gentle and aways available.
tutto bene
Absolutely hassle free, I will gladly rent a car again if I go to Albania
I recently rented a Kia Ceed from Xakaa, and I couldn't be more pleased with the experience. The timing was spot on—they were right on time at the airport, making the pickup process seamless. I also appreciated that there were no extra airport charges, which was a pleasant surprise.
The car itself was in excellent condition—clean, reliable, and a joy to drive throughout my trip. What truly stood out was the customer service. The team at Xakaa was incredibly helpful, professional, and went above and beyond to ensure everything was perfect.
Overall, I highly recommend Xakaa for anyone in need of a hassle-free car rental experience. I will definitely be using their services again!
I recommend Auto xakaa, I rented a car for a week and everything was fine, I picked up the car at the airport parking in Tirana and returned it at the same place. Everything went smoothly and without any problems. You can safely use their services.
I recently rented a Volvo XC60 D5 for five days and had an excellent experience. Although the car was not brand new, it was in excellent condition, exceptionally clean and ran perfectly throughout the entire rental period. The vehicle was reliable and met all my expectations.
The owners were incredibly helpful from the start. Their communication was quick and clear, making the whole process smooth and hassle-free. They were also punctual in delivering the car, which I really appreciated.
Overall, I highly recommend this car rental service for the reliability of the vehicles and the excellent customer service. I will definitely consider renting from them again in the future.
Great experience. Very good comunication, fast response for every requirements. I recommend xakaa.
Very good