Positive reviews: 28/33
Accepted orders: 405/411
Car downgrades: 2
Owner-withdrawal: 4
70 open listings
29 followed people
Reviews
Car not good, but not bad. Positive feedback
The car was clean, the clutch reacted late but that is normal at rent from local cars.
time management was really bad. We wrote half an hour before pick up time if all is fine. He told us, he would be half an hour late.
At the end, he was an hour late.
Since we rented the car only for a day, this was really annoying.
When we wanted to drop off the car, we wrote to him 45 min before drop off time. We didnt get a reply. We called him, once we arrived. He said, he would send someone. We left the keys after half an hour waiting in the car, which was ok for him.
Everything went ok! Thanks
Everything went well, thank you very much.
Everything was smoothly, the car was as we order, good communication with owner. Thanks a lot!
do not recommend. used it via rentfromlocals website. paid for Skoda superb - received half-sized polo with constantly beeping front sensor + rented with child seat and received something that does now meet any comfort , aesthetic and - most importantly - safety standards.
pick up experience - picture send to whats up + link google location where the car is (keys are inside)..
whole pick up issues caused 1 hour delay, waiting with family (incl. 1 year old child) in hot weather on curb side. return wasn't better. person who contacted me
return wasn't better: i agreed location where to return the car but no one was there to pick it up (and collect payment with a debit card) - eventually had to leave car with keys inside and just go to the airport so i dont miss the flight.
cheap but use someone else if you want smooth experience
Dostali jsme jiné auto, než jsme objednali.
Everything was good. The car and the service, many thanks
The car rental process was quick and hassle-free. We were satisfied. Thanks.
Overall this was a nice experience. I needed a bit of a help during the rent and everyghing was handled quite promptly.
We needed a car from February 20th to 24th. The car was delivered on time, clean and fueled. We spent four great days exploring Albania.
I recommend this company as reliable and honest.
Everything was as agreed. Thank you.
Overall, everything is positive, just a few nuances to consider.
The car was given dirty, we noticed it only the next day, because we received the car in the dark, when handing over the car we were tried to scold us for this, that we had returned a dirty car. They also did not want to return the deposit amount right away, we had to ask for it, and we gave euros, but they wanted to give back LEK. The car was handed over by one person, but another accepted it.
Good service and communication. Car came late for pick-up, had to wait but generally .
easy pick-up and easy drop-off, everything went well even though I got a small scratch on the bumper. I can highly recommend Glautoa car rental and I would gladly rent again the next time I come to Tirana. Our car was really nice and everything worked as it should. greetings from Denmark
All very good, the guys were very helpful, everything was done properly and had no issues whatsoever.
Things went good. Initially the car was dirty inside, not acceptable. They cleaned it additionally. Return process was ok as well.
When we arrived we got a completely different car than we rented. The car we got was completely broken and undriveable. When we wanted out money back the owner was being very difficult. I would not rent again from this renter.
Proper car for good price, smooth communication, no scam. Thank You
It was very confusing in the beginning. I was presented with a document to sign that was written in Albanian. I refused to sign it and refused to pay until I had an English version. He sent me away with the car anyway and said he would come by my hotel in Tirana with an English version. I also wanted to se a written version of the insurance so we could sign that.
The next day I waited a couple of
Hours after our planned meeting time and when his employee turned up wanting to get paid but didn’t have the English documents.
I spoke to him on the phone and he agreed hence would take payment when I dropped off the car at the end of the rental period.
That is what we did.
Unfortunately I did not realize that I had done some body damage to the vehicle. We negotiated a cash settlement for the damage so no insurance claim was made.
Altogether the service and vehicle worked for my friend and I. But the system has to improve with the agreements and signatures.
Because of the damage there was no real savings for me.
He was very helpful but did go to the wrong location on pick up and bought a manual when we asked for an auto. Swapped our small Golf for a huge and very old Dodge Charger. Was told we would get the golf in a few days but had the charger for the week. Apart from that all good. Was good at communicating and trustworthy. Deposit returned and would use again.
The Car was not the one I ve requested ! Old car 400.000 km at the same price of the one I requested
Expérience très mitigée pour ne pas dire négative.
Premier point : Nous avions sélectionné sur l’application un point de retrait dans Tirana centre, le loueur nous envoie la veille un point de retrait à l’aéroport. Il a accepté de venir nous donner la voiture à Tirana centre mais avec un supplément de 10€.
Deuxième point : deux heures de retard pour amener la voiture. Nous avions réservé pour 9h, le loueur est arrivé pour 11h.
Troisième point : lors du rendu de la voiture, ce n’est pas la personne qui nous avait loué la voiture initialement qui est venu la récupérer mais deux hommes différents. Nous avons constaté qu’ils cherchaient le moindre petit détail pour garder la caution et au départ ils voulaient garder 50€ sur la caution car soit disant la voiture était « sale » (simplement de la poussière sur les vitres extérieures), il n’était mentionné nul part qu’il fallait laver l’extérieure de la voiture au karcher lors du rendu. Je tiens à précisé que nous avions loué une voiture sans dépôt de caution et lorsque les deux hommes s’en sont rendu compte ils se sont empressés de partir en nous disant que finalement tout était ok.
En dehors de ça la voiture louée était très bien.
Beaucoup de points négatifs, je ne recommande pas ce loueur.
Everything went well and the rental guys are good and reliable. You can always contact the WhatsApp number and they also speak Italian. I recommend it.
Super !
Quelques petits défauts mineurs (lave glace / lumières) mais rien de méchant !
Prix compétitif et voiture de qualité, je recommande vivement
Je n’ai eu aucun problème lors du retour ainsi qu’avec la caution