Positive reviews: 933/939
Accepted orders: 2362/2382
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Reviews
Good communication. Car was ok.
I have to say thank you very much. We had a problem with the car on the first evening after arrival, but the owner brought a replacement car from Tirana to Golem in an extremely short time and thanks to that we were able to have a great stay in Albania. This was the second time we had rented a car from this owner and again everything was absolutely great!
Super! Molto cordiale, auto perfetta e totale correttezza, inoltre è anche attaccato all’aereoporto… Che dire fantastico!
Everything went smoothly, thank you very much.
We had a car from Amarildo respectively Besi from Auto Zvicra. We highly appreciate that we obtained exactly the same car as we ordered (not that usual at big car rental companies). Deposit from a credit cart was not necessary. The pickup and drop-off process a few meters from the airport terminal was straightforward. Our car, Suzuki SX4, performed well in both the city and the local villages (a 4x4 can be usefull in Albania). Communication with Besi was perfect, he provided us with a full assistance. We really recommend those professional guys!
Everything was great. Communication fast, friendly and very helpful. We also managed a flat tire we efficiently without an issue. Very much recommend Amarildo!
Everything went good.
Everything went smoothly. Thanks a lot.
Renault Koleos LPG -
Cigarette smell
Dirty interieur and steering wheel.
Child seat dirty without isofix.
Spare wheel loosely in trunk.
Windschield washer not working.
Amarildo1 - in person unpleasant treat.
Sorry, can not find any positives on this rental.
Thank you for sharing your feedback. I truly feel bad for the experience you had, and I appreciate you taking the time to point out these issues so we can improve.
Regarding the cleanliness of the car and the child seat, you are absolutely right. We could have done better, and we will make sure this doesn’t happen again. These are things we take seriously, and your comments help us raise our standards.
About the interaction with our staff: you met Besart, and he mentioned that you asked him “why so serious?” He told me he was simply focused on his work. Like anyone, he may have had a tougher day and come across more serious than usual, and his English isn’t the strongest either. Still, we never want any guest to feel uncomfortable.
I’d also like to highlight that Besart picked you up directly at the airport, even in light rain, although our parking lot is only about 250 meters from the terminal. He did this to make your arrival easier, and I’m sorry if the interaction still felt unpleasant. If there was anything else said or any moment that made you feel treated badly, please let me know. I would truly like to understand better.
Thank you again for your honesty. Even though this wasn’t the experience we want to deliver, your feedback helps us improve and ensures the next one will be much better.
Best regards,
Amarildo
Everything went smooth, contact with owner was easy, and he was available even on sunday afternoon to help us.
Car was in very good technical condition - and we made about 2500km without any problems/strange sounds/check engines or whatever.
10/10, would recommend for friends for sure.
Best rental car experience ever. Highly recommended. Great person to deal with.
They were very helpful and everything worked out perfectly. The Volvo was in great condition and I would definitely rent again. Thank you very much!
The car was clean and in very good condition.
Easy contact. Parking 3 minutes from the airport. Everything was perfect. Thank you!
Everything was ok :).
Great communication. Car and exchange of keys went without problems!
Everything went OK thanx!
Tout était simple et ce véhicule, bien que ancien, convient très bien pour les routes chaotiques parfois, pour ceux qui veulent grimper dans les montagnes.
Thank you
No problems at all. Even got a bigger car than ordered. Hope to rent from you again!
We got the exact car that we chose on the website - not in perfect, but good condition!
Amarildo is a friendly man with good flexibility, explaining everything and offering help/tips.
Having the "2nd driver" option with no extra costs is a neat feature.
Thank you for this nice experience!
All fine.
Everything is great
Very happy!
I highly recommended, amorimdol is very friendly and supportive for whole process
Reliable car, good comms. All good. Highly recommend!
The car rental went without any problems. During the rental, I contacted the partner and he responded immediately and promptly, which helped me. I recommend this partner and will definitely use his services again if I need a car to rent.