Fadili was very professional and communicative with bery good english. Very responsive on Whatsapp.
His driver met us at the airport with my name, the car was parked just in front of the entrance. Quick paperwork and we could go. Our friends renting their car from the traditional Rental company spent 30 more minutes.
The car (12yrs old Audi) was in a very good condition and comfortable. Strong engine with auto gear BOX gave us more confidence in the mointains. The last night in Tirana we spent in hotel so i asked Fadili to collect the car from there (i just left the Keys at the reception). No problems at all.
As the car was reasonably old i didnt worry about special insurances at all.