arbenm

Positive reviews: 127/142

Accepted orders: 593/594

28 anuncios abiertos

Siguen a 13 personas

Reviews

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Perfect!

charlotteg3 acerca del anuncio Ford focus 17 días atrás.
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The car was in very good condition.

Check in and check out passed fast and smooth. The car owner waited us on airport exit.

It was a great experience!

genadyd acerca del anuncio Kia Sportage 4x4 Automatic hace 2 meses.
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Please check the tires carefully before renting a car from here. In my case, the tires were dangerously old, and one went flat while I was driving on the highway. At the repair shop they confirmed it was in terrible condition and could have exploded at any moment — this was a serious safety risk.

This is unacceptable for a rental car. I strongly hope the owner will finally start checking and replacing tires regularly, because giving cars in this condition puts people’s lives in danger.

Unfortunately, I cannot leave a positive review, as the car I received was unsafe to drive.

gerasimenk2o49n acerca del anuncio Citroen C5 Automatic hace 2 meses.
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The car was clean and in good condition. However, some issues, such as a faulty rear-view camera, a faulty parking brake, and faulty parking sensors, were not mentioned when the car was delivered. Therefore, there was a lack of clarification regarding the car’s actual condition, as it was described as being in perfect condition and fully functional. Therefore, although everything went smoothly, I would not use this supplier’s rental service again, and I do not recommend it to others.

luizf acerca del anuncio Audi Q7. Automatic hace 2 meses.
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Tout s’est très bien passé , merci

laurianef acerca del anuncio Ford Fiesta hace 2 meses.
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Car was clean but condition was too bad:

- Headlight adjustment was broken - light was bad

- phone can’t be connected to car cause it was an old model

- all cigarette lighters was broken so you can’t connect no adapter no phone no adapter to charge it

And tried to charged me on extra 20e in the end - that wasn’t fair

georgik acerca del anuncio AUDI Q5 AUTOMATIC hace 3 meses.
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The car was as shown on the website, and the owner was very kind and helpful.

alessandron5 acerca del anuncio Audi Q7. Automatic hace 3 meses.
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Arbenm is an honest man. Good contact. Good car. Only negative thing was that both front tires were worn down and should have been replaced. I will recommend renting from Arbenm.

thomasd12 acerca del anuncio Dacia Dyster hace 3 meses.
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It was great experience with the kia sportage we had a lot of adventure with this car. Falemenderit!

abdallahs acerca del anuncio Kia Sportage 4x4 Automatic hace 3 meses.
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Excellent service — the renter brought the car to the airport for us. They were very kind and welcoming. The car was beautiful, very clean, and we had no problems at all. I highly recommend them.

wautersc acerca del anuncio Audi Q3 automatic hace 3 meses.
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Everything went smoothly. Car was as requested, on time, good communication and no hidden fees

eldinr1 acerca del anuncio Kia Sportage 4x4 Automatic hace 3 meses.
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We ended up with different car then we originally ordered (the original one broke the day before our arrival), but we were given an offer to take different car with almost similar specifications for same price. Beside tries to make us take insurance from the rental company was everything ok.

pavels7 acerca del anuncio Ford fiesta Automatic hace 3 meses.

Thank you for the positive comment, we're glad we could provide a replacement car with the same specs, and insurance is always optional.

Reply By arbenm hace 3 meses.
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Good

clarissec acerca del anuncio Mercedez Vito Automatic hace 3 meses.

Thank You for your feedback! We're glad you had a good experience and hope to welcome you again soon.

Reply By arbenm hace 3 meses.
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Everything was Perfect! We were really happy

celestea acerca del anuncio Toyota corolla automatic hace 3 meses.

Thank you so much for your kind words! We're delighted that everything went perfectly and that you were happy with our service. We look forward to welcoming you again soon!

Reply By arbenm hace 3 meses.
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Todo fuer ágil, rápido y sencillo. El coche estaba es perfectas condiciones mecánicas para mí viaje uma por Albania y un poco sucio por dentro. Por lo demás fue perfecto, justo lo que necesitaba para mí viaje

jozez acerca del anuncio Suzuki vitara 4x4 hace 3 meses.

Thank you very much for your review. We're glad to hear the car worked perfectly for your trip. We take note of your comment about cleanliness to improve in the future, we'll be happy to serve you again on your next visit.

Reply By arbenm hace 3 meses.
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La voiture en elle-même était très bien, aucun problème mécanique particulier à signaler. Seulement quelques petits détails non stipulés dans le contrat (petites fissures ou marques mineures), qu’il serait pourtant préférable de mentionner afin d’éviter toute contestation.

En revanche, plusieurs points concernant la gestion de la location ont été décevants :

• Mon vol a eu 1h30 de retard (j’avais prévenu le propriétaire à l’avance), mais j’ai tout de même été facturé 30 € supplémentaires pour ce retard.

• Sur place, il n’était indiqué nulle part que le paiement devait obligatoirement se faire en euros. J’ai donc dû retirer sur place et régler en leek, ce qui a entraîné 30 € de frais supplémentaires.

• Au retour du véhicule, une autre équipe m’a accueilli, sans communication avec la première. Ils m’ont réclamé à nouveau 20 € pour le retard de l’aller, alors que cette somme avait déjà été réglée.

• Le véhicule ne m’a pas été remis avec le plein d’essence. Je l’ai donc rendu dans le même état, mais 20 € ont quand même été retenus sur ma caution pour le carburant.

• Enfin, 10 € ont été prélevés pour un prétendu nettoyage, alors que j’ai restitué la voiture dans l’état où elle m’avait été donnée.

C’est dommage, car la voiture en elle-même était très bien, mais la gestion et la communication autour de la location laissent clairement à désirer.

sheryla acerca del anuncio Kia Sportage 4x4 Automatic hace 3 meses.

First off all I don't know what you talking about you was late 2.5 h

I was waiting there for you and about the extra charge was 20 euro not like you saying 30 but anyway I don't know what is in your mind you can say lies all the time and for the car wash is in the contract we have the right to ask about it you have signed the contract without reading nothing have a nice day

Reply By arbenm hace 3 meses.
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Everything went smoothly, thanks

annef1 acerca del anuncio Mercedes benz B Class. Automatic hace 3 meses.

Thank you

Reply By arbenm hace 3 meses.
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È andata bene anche se il veicolo presentava alcuni difetti dovuti al fatto che era abbastanza usato.

giuseppef5 acerca del anuncio Mercedez Vito Automatic hace 3 meses.

Thank You for your comment, hope everything went okay!

Reply By arbenm hace 3 meses.
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Good

lemoala acerca del anuncio Audi Q7. Automatic hace 4 meses.

Thank You For Your Feedback! We're Glad You Had a Good Experience.

Reply By arbenm hace 4 meses.
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Tout c’est bien merci!

samirat acerca del anuncio Peugeot 301 YS hace 4 meses.

Thank You for Your Kind Words! We'll Be Happy to Welcome You Again.

Reply By arbenm hace 4 meses.
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El vehículo necesita una buena revisión, no está bien alineada la dirección, tuvimos que llevar el vehículo al taller, el aire acondicionado olía a cloaca.

El cambio automático hay que ajustarlo, tiene que subir el motor a 3000 revoluciones para que cambie de marcha, quitando potencia.

rafaelm4 acerca del anuncio Mercedes benz B Class. Automatic hace 4 meses.

Hello,I don't think anything you said is real but anyway,I know why you saying all this because I find it out that you went out off border without telling me and you paid 150 like it is in the contract you thought I cannot see where the car is going my friend let me tell you something I have gps to all the cars I can see everything and anything where the cars going,have a nice day

Reply By arbenm hace 4 meses.
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Tout c'est bien passé globalement

boubacarc acerca del anuncio Volsvagen golf 6 hace 4 meses.

Thank You For The Comment. We're happy to Hear That Overall Everything Went Well!

Reply By arbenm hace 4 meses.
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Well the car was missing inside mirror, door was not locking, cooling agent was leaking. Otherwise the owner was a fine person and all was ok.

karelb acerca del anuncio Mercedez Vito Automatic hace 4 meses.
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Thank you for this week

merwant acerca del anuncio Ford kuga. Automatic hace 4 meses.

You're very welcome!

Reply By arbenm hace 4 meses.
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Everything was fine.

saidam acerca del anuncio Skoda Yeti 4x4 hace 4 meses.

Thank you! We're glad everything went well

Reply By arbenm hace 4 meses.