welcome to our car rental company, we promise that your care is 100% safe for any kind of thing so that you feel as comfortable as possible during your vacation, as we have done every year with everyone, have a great day thank you !
Positive reviews: 82/87
Accepted orders: 398/399
29 open listings
12 followed people
Reviews
We were not satisfied. A person who did not speak English came to the airport to hand over the car, so the training was done over the phone.
Worse, however, was that the person on the phone pressured me quite indiscriminately to buy full insurance for 15 euros a day, otherwise I would pay a 500 euro fine even for a scratch.
Even though we were renting a 10 year old car, with bodywork visibly damaged by hail.
But the worst part was that after we took it out, the engine was faulty and the car was underpowered. After enquiries via Whatsapp, I got a reply that the car had been checked out, and it was just bad fuel. It's just that the car drove really badly even after refuelling - on tight hills it would only go maybe 25km/h, and once we even had to push the car up a hill.
When I announced it when I returned it, the person taking over the car said that if we run the air conditioning, it is clear that the power is weaker.
Never more.
Cdo gje shkoj mire, flm
The baby seats' belts were disassembled and not installed in the car. The car's condition was bad, pieces missing, broken seatbelt and really worn-out.
The car is not the best MAs it work really well and we were miss judged for locals so that’s good
Tutto bene ottimo mezzo, noleggiatore serio!!
All ok.
Communication could be nicer.
And at the handing back of the car, the person didn't speak English. So it was hard.
But the car worked fine.
Everything was perfect, thanks a lot!
Communication was good and everything that was agreed was fulfilled. Recommended
Ok
Cdo gjë shkoi mirë …Faleminderit
Location d'une voiture pendant 3 semaines, tout s'est bien passé, contact facile et réactif. Prix correct et avoir le site en appui rassure.
Arbenm ne parle bien anglais mais son ouvrier très bien. Je recommande Arbenm et ses voitures.
Everything went very well, the car was great and the process was also smooth. Thank you!
Arbenm was great to work with. He was extremely communicative and and responded to all my questions very quickly. Everyone at worked with him was also super friendly and worked hard to accomodate all our needs. I would highly recommend renting from Arbenm as everything was very easy. They work at a car mechanic so the vehicle was in good condition too.
I would definitely use their car again
Everything went super smooth. Very friendly guy!
Everything went smoothly, the car was really nice to drive and the communication was perfect as well as the service. Highly recommended :)
Everything was good!
I recommend renting from arbenm. The car we got was clean and in a good shape. The man who gave us a car is suuuuper nice. Flexible timing to pick up and drop off. See you next time, we are not done with Albania :)
Tutto è andato liscio! Grazie ci siamo trovati benissimo senza nessun problema
Ci siamo trovati bene, macchina buona
Great rent with arbenm, good communication, the car was perfect for our roadtrip !
I recommand
All went well. Arben did a great job.
Everything went smoothly, the car was good and the owner was very responsive.
Really comfortable car that rides smoothly with some minor issues of the car which they didn't initially mention but it was not essential for driving (e.g. seatbelt alarm keeps beeping and some warnings of the brake light although it did work.) . The drop off and pickup of the car went smoothly. Overall would recommend.
Everything went smoothly. Thanks
The car looked just as described. The rental and return processes went smoothly. The price was appropriate, and communication with the person responsible for the rental was excellent. Despite some issues with the car's computer and occasional lighting up of all the dashboard lights, I didn't encounter any major problems during the 9 days of driving. Traveling with this car was a pure pleasure. I recommend this rental company.