Rent From Locals is a marketplace for car rentals, not a rental company itself. It allows local car rental companies and private individuals to list their cars. As the largest marketplace of its kind in Albania, we offer the most extensive selection of cars and providers at the lowest prices.

Renting from locals can save you a significant amount of money and reduce hassles. You'll pay less and deal with fewer restrictions and conditions. No credit cards, large deposits, or overpriced insurance packages are required. Additionally, you support the local economy and get a deeper cultural experience.

Yes, driving in Albania is safe. The road infrastructure has greatly improved and meets European standards. While public transport is available in major cities, having a private car allows you to explore off-the-beaten-path destinations more comfortably.

Generally, anyone over 18 with a valid driver's license held for at least one year can rent a car. Some providers may have additional restrictions, which will be detailed in the car listing.

Generally driving licenses from EU-EEA countries, as well as from UK and US are accepted in Albania, without the need for an IDP. If unsure, you can ask directly the car owner via the contact button on their profile, as to which driving licenses they accept.

You can search, compare, and book cars online just like any other booking platform.

• To book directly, select your dates and location here: Book Online
• For large groups or long-term reservations, request a custom offer here: Request an Offer

All bookings must be made through our website; we do not accept reservations via phone, WhatsApp, or email.

Yes! All vehicles listed on RentFromLocals.al come with basic Third Party Liability insurance, covering damages caused to third parties (other vehicles, property, or persons).

Yes. Full insurance is available either through our trusted partner SIGAL or directly from the car owner.

Cars insured through SIGAL benefit from professional coverage against:

• Accidents
• Fire
• Natural causes (such as floods or storms)
• Broken windows
• Parking incidents

The available SIGAL packages depend on the vehicle's age and value:

• Super Kasko 100%
  • Eligibility: Vehicles up to 10 years old.
  • Coverage:
    • 0% Excess and 0% Franchise (no deductible).
    • Parking damages covered up to €500.
    • Requires a police report for claims over €300.
• Standard Kasko 80%
  • Eligibility: Vehicles up to 15 years old.
  • Coverage:
    • 20% Excess and 2% Franchise.
    • Parking damages covered up to €500.
    • Requires a police report for claims over €300.
• Simple Kasko 75%
  • Eligibility: Vehicles between 15 and 20 years old (vehicle value up to €5,000).
  • Coverage:
    • 25% Excess and 2% Franchise.
    • Parking damages covered up to €250.
    • Requires a police report for claims over €300.
• AutoSOS (Roadside assistance only)
  • Eligibility: All vehicles.
  • Coverage:
    • 24/7 roadside assistance.
    • On-site repair services.
    • Towing service (up to €200 per event, within 100 km range).
    • Does not cover vehicle damage.

In most cases, even when the car is insured through SIGAL, a small security deposit may still be required at pickup. This is a standard procedure to ensure everything is properly handled in case of an incident.

• If an incident occurs, and all required documents are provided (such as a police report if needed and valid photos uploaded on the platform), the deposit will be refunded proportionally, based on the insurance coverage.
• Thanks to SIGAL insurance, your financial responsibility is usually greatly reduced.
• The full process is clear, and the car owner will explain it to you at pickup.

We recommend checking the deposit conditions listed in each car’s description, so you know exactly what to expect before booking.

If the SIGAL insurance includes an excess or franchise (for example under Standard Kasko or Simple Kasko), some car owners offer an optional extra coverage to eliminate your remaining liability for a small additional premium.

• If available, this option will be clearly mentioned in the car details.
• You can easily select it during the checkout process for extra peace of mind.

Some owners offer their own insurance options instead of SIGAL coverage. These are detailed under the 'Risks Covered' section of each car listing. Owner-provided insurance can include:

• Mini Kasko (80% Collision Cover)
  • Covers 80% of damage caused by collisions (police report required).
• Full Kasko (80% All Events Cover)
  • Covers 80% of damage from any event (police report required).
• Full Insurance
  • Removes all customer liability.
  • The list of covered events is specified individually by the car owner.

Possibly, as fines and fuel are not covered by full insurance. You can negotiate the deposit amount with the owner.

Cancellation policies vary by car and are clearly outlined during the reservation process. Cancellations within the deadline result in a full refund of service fees and guarantees.

In that case you are not refunded the amount paid by card, i.e. the total service fees and the no-show guarantee.

At booking, you pay service fees and any refundable guarantees by debit or credit card. The full rental amount is paid upon car delivery.

Yes, all card payments are processed through Stripe, a leading payments platform. Rent From Locals does not handle payment processing directly.

Some providers may require a deposit for damages upon arrival. This will be clearly indicated in the car details and reservation summary.

The guarantee is held by Rent From Locals to secure your booking and is refunded the day after you pick up the car. The deposit, held by the provider upon car pick-up, covers potential damages, fines, and fuel.

The guarantee amount is automatically refunded from us the day after the car pick-up. Please note that in can take your bank a few days/weeks to process it. If the refund is not in your account after 3 weeks, please contact us again.

Once your booking is accepted, you can arrange delivery details with the car provider. Typically, cars are delivered at the airport or a location of your choice, and picked up on your departure.

Yes, simply select your pick-up and drop-off locations accordingly in the search form. The results will show the daily price as well as the delivery costs separately.

This information is usually provided in the car details. If not specified, it likely means there is no limit. Confirm with the owner via the contact button on the website.

If a provider refuses your booking, you will be immediately refunded the service fees. You can then book another car.

Most providers cover repair costs and may provide a replacement car if available. Check for Road Assistance options and conditions in the car details, especially for travel outside Albania. You can always contact us at customerservice@rentfromlocals.al in case you do not find a suitable solution with the owner.

This depends on the provider. Check if the Cross Border option is set to 'Yes' in the listing. There is usually a fee for border crossing, which covers notary fees. Additional insurance for the destination country must be purchased separately. Contact the owner for details on multiple country travel.

The commission is a service fee that supports the platform. It is split between the owner and renter, with the renter paying the total amount during the reservation. The owner's portion is deducted from the local payment.

For specific car-related questions, contact the car owner via the 'contact' button on their profile or the car listing. For general questions about the platform, email us at customerservice@rentfromlocals.al

Send a description of your complaint and any related evidence to our complaints department via email at customerservice@rentfromlocals.al

Joining Rent From Locals is free. Sign up here. You can register with Google, Facebook, LinkedIn, or your email. If using email, confirm your registration via the confirmation email.

After registering, you can list your cars using the New Listing button. Each car needs its own listing.

You'll be notified of reservations via email and WhatsApp. Respond within 24 hours. Keep your pricing, conditions, and calendar up to date to minimize refusals.

Cars are sorted by price, so competitive pricing is key. Positive reviews and a high acceptance rate also improve visibility.

Payment is made upon car delivery. To have secure bookings, you can specify a booking guarantee, which is blocked on the customer’s card for no-show cases and refunded after they pick up the car.

If the customer does not show up, and if they have not cancelled the booking on time, you are entitled to receive the guarantee amount that you have specified in the car listing.

For additional support, contact our car owner support department via email at customerservice@rentfromlocals.al