We rented a car from alesia for 11 days. The pick-up was easy, they delivered it to our guesthouse in Tirana with no extra charge. Car was great for the price. On the last day we had issues with the car as it would not start (some issue with the engine). We informed them of the issue and they acted very quickly and organized a taxi for us from Berat to the airport, so we don't miss our flight. They payed for the taxi and gave back our deposit. Overall I recommend renting from alesia as they are trustworthy and offer a great price. We don't blame them for the issue we had with the car, because stuff like this can happen.
Esperienza positivo, ho prenotato dall'Italia l'autovettura per una settimana a prezzi molto convenienti rispetto a quanto l'avremmo pagata in areoporto, ALESIA subashi, la proprietaria gentilissima, dopo un primo piccolo problema, che ha risolto prontamente, è andato tutto benissimo, macchina eccellente! Che dire, torneremo in Albania e prenderemo di nuovo una macchina presso Alesia ☺️
Alesia was terrific. She answered all messages quickly and when our flight got canceled so we arrived a day late, she made the necessary adjustments so the car was there at the airport when we arrived.
Servizio perfetto !! Grandissima gentilezza da parte di Alesia e tutto il suo staff. Noleggiare da loro è stato comodissimo e sono rimasto molto soddisfatto! Se dovessi tornare in Albania tornerò da loro
Alesia was really nice. He was always available for questions that I had by whatsapp. The car was like the description and we haven't got any problem with it. My deposite gave me back without problem. I recommend eyes closed ++
Car was good and good communication. However, the only thing was that we had to go to the AirPort in the middle of the night to drop one of us off, and the key of the car did not work. We couldn’t get into the car and had to pay a taxi. The guy wasn’t flexible at all to meet us in the middle to solve this problem afterwards but just said it was not his problem. Besides from this everything was fine.
We reserved a car to explore Albania for a whole week. Once we landed in Tirana, they promptly delivered it to us, and upon our departure, we left it there. They were punctual on both occasions. Their rates were more affordable compared to many other options, especially in terms of the deposit required. Throughout the entire process, they were consistently available and kind. I highly recommend them!
Everything went quickly and smoothly. We arrived in Tirana with almost a two-hour delay, but the man with the car was waiting for us. He briefly gave us all the necessary information, and then we had to sign a contract (only in Albanian language, which was a bit scary, but apart from that, everything was fine). The car was in good condition. Even on the last day when we had to be at the airport as early as 5:00 a.m., he was willing to come and pick up the car.