amarildol1

Opinione pozitive: 932/938

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Reviews

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I have to say thank you very much. We had a problem with the car on the first evening after arrival, but the owner brought a replacement car from Tirana to Golem in an extremely short time and thanks to that we were able to have a great stay in Albania. This was the second time we had rented a car from this owner and again everything was absolutely great!

vladimirm2 rreth publikimit Mitsubishi ASX, 4X4, 1.8 Diesel, AB478TC 16 ore me pare.
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Super! Molto cordiale, auto perfetta e totale correttezza, inoltre è anche attaccato all’aereoporto… Che dire fantastico!

krenarb1 rreth publikimit Toyota Urban Cruiser, 4x4 , 1.4 Diesel, 635 2 dite me pare.
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Everything went smoothly, thank you very much.

norbertm2 rreth publikimit Seat Alhambra 5 dite me pare.
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We had a car from Amarildo respectively Besi from Auto Zvicra. We highly appreciate that we obtained exactly the same car as we ordered (not that usual at big car rental companies). Deposit from a credit cart was not necessary. The pickup and drop-off process a few meters from the airport terminal was straightforward. Our car, Suzuki SX4, performed well in both the city and the local villages (a 4x4 can be usefull in Albania). Communication with Besi was perfect, he provided us with a full assistance. We really recommend those professional guys!

jakubb11 rreth publikimit Suzuki SX4 (4x4) 7 dite me pare.
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Everything was great. Communication fast, friendly and very helpful. We also managed a flat tire we efficiently without an issue. Very much recommend Amarildo!

vojtechu rreth publikimit Toyota Yaris 588 8 dite me pare.
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Everything went good.

yanisa2 rreth publikimit Fiat Sedici gray , 4x4 14 dite me pare.
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Everything went smoothly. Thanks a lot.

wojciechk14 rreth publikimit Ford Grand C-Max, Automatic, Full Optional 14 dite me pare.
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Renault Koleos LPG -

Cigarette smell

Dirty interieur and steering wheel.

Child seat dirty without isofix.

Spare wheel loosely in trunk.

Windschield washer not working.

Amarildo1 - in person unpleasant treat.

Sorry, can not find any positives on this rental.

tomask31 rreth publikimit Renault Koleos manual transmision 15 dite me pare.

Thank you for sharing your feedback. I truly feel bad for the experience you had, and I appreciate you taking the time to point out these issues so we can improve.

Regarding the cleanliness of the car and the child seat, you are absolutely right. We could have done better, and we will make sure this doesn’t happen again. These are things we take seriously, and your comments help us raise our standards.

About the interaction with our staff: you met Besart, and he mentioned that you asked him “why so serious?” He told me he was simply focused on his work. Like anyone, he may have had a tougher day and come across more serious than usual, and his English isn’t the strongest either. Still, we never want any guest to feel uncomfortable.

I’d also like to highlight that Besart picked you up directly at the airport, even in light rain, although our parking lot is only about 250 meters from the terminal. He did this to make your arrival easier, and I’m sorry if the interaction still felt unpleasant. If there was anything else said or any moment that made you feel treated badly, please let me know. I would truly like to understand better.

Thank you again for your honesty. Even though this wasn’t the experience we want to deliver, your feedback helps us improve and ensures the next one will be much better.

Best regards,

Amarildo

Reply By amarildol1 12 dite me pare.
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Everything went smooth, contact with owner was easy, and he was available even on sunday afternoon to help us.

Car was in very good technical condition - and we made about 2500km without any problems/strange sounds/check engines or whatever.

10/10, would recommend for friends for sure.

lukaszw18 rreth publikimit Mitsubishi ASX , 1.8 Diesel , 4x4 , AB987ED 17 dite me pare.
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Best rental car experience ever. Highly recommended. Great person to deal with.

antonm4 rreth publikimit Kia 18 dite me pare.
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They were very helpful and everything worked out perfectly. The Volvo was in great condition and I would definitely rent again. Thank you very much!

alexanderk9 rreth publikimit Volvo XC90 418 18 dite me pare.
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The car was clean and in very good condition.

Easy contact. Parking 3 minutes from the airport. Everything was perfect. Thank you!

dominikar1 rreth publikimit Suzuki SX4 (4x4) 18 dite me pare.
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Everything was ok :).

pavlinak1 rreth publikimit Mitsubishi ASX, 4X4, 1.8 Diesel, AB478TC 19 dite me pare.
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Great communication. Car and exchange of keys went without problems!

arnaudg5 rreth publikimit Nissan Qashqai, 1.6 Diesel, Manual 20 dite me pare.
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Everything went OK thanx!

eltoni rreth publikimit Audi A1 20 dite me pare.
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Tout était simple et ce véhicule, bien que ancien, convient très bien pour les routes chaotiques parfois, pour ceux qui veulent grimper dans les montagnes.

jakz rreth publikimit Toyota Rav4 LPG 20 dite me pare.
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Thank you

louaia rreth publikimit Fiat 500 L , 1.6 Diesel , 452 21 dite me pare.
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No problems at all. Even got a bigger car than ordered. Hope to rent from you again!

viliusd rreth publikimit Skoda Octavia black 21 dite me pare.
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We got the exact car that we chose on the website - not in perfect, but good condition!

Amarildo is a friendly man with good flexibility, explaining everything and offering help/tips.

Having the "2nd driver" option with no extra costs is a neat feature.

Thank you for this nice experience!

jans33 rreth publikimit Fiat Sedici gray , 4x4 22 dite me pare.
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All fine.

adamm15 rreth publikimit Mercedes Vito 4x4 automatic 9 places 22 dite me pare.
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Everything is great

Very happy!

algertg1 rreth publikimit Mercedes E-class white 24 dite me pare.
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I highly recommended, amorimdol is very friendly and supportive for whole process

mnvrn rreth publikimit Toyota Urban Cruiser 022 25 dite me pare.
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Reliable car, good comms. All good. Highly recommend!

jimmyj1 rreth publikimit Toyota Yaris 588 26 dite me pare.
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The car rental went without any problems. During the rental, I contacted the partner and he responded immediately and promptly, which helped me. I recommend this partner and will definitely use his services again if I need a car to rent.

vladimirm2 rreth publikimit Renault Koleos white 26 dite me pare.
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Everything went well, the car was clean and in good shape. The only thing was that the car I booked was not available, they did not have a clear reason why. So they asked me if it was possible to take another car, so I took it, as it was in good conditions and got a little discount. I would have liked to know about the car change before arriving to the place. The guys who delivered the car seemed not too experienced or did not have any information about the car. However they contacted the owner and cleared the situation. For the price, it was not bad!

ivanm3 rreth publikimit Audi A1 27 dite me pare.

Thank you so much for your feedback and for choosing us!

I’m really glad to hear that everything went well overall and that you were happy with the condition of the car.

I sincerely apologize for the last-minute change of vehicle. A few hours before your arrival, the previous renter returned the original car with a strange noise. To avoid risking any issues during your trip, we immediately sent it to service for a timing belt check. That’s why the change happened so unexpectedly, and I’m sorry we couldn’t inform you earlier.

We also appreciate your understanding in accepting the replacement car, and we were happy to offer a discount to make up for the inconvenience.

Regarding the handover at the parking lot. The colleague who assisted you is new and still learning the procedures. We’ve already passed this on so we can improve the experience for future guests.

Your feedback truly helps us grow, and we hope to welcome you again with an even smoother experience next time!

Reply By amarildol1 27 dite me pare.